No matter what industry, what method, what framework I use in my work, over the years, I’ve found it comes back to integrating four core principles:
The ultimate goal is to bring deep functional expertise and success that flows through the individual, team and organisation level. With so many ways in which people connect, I explore the culture, human interaction behaviours, communication methods and the process/technical environment looking for where and how the balance is skewed. With that knowledge, I then provide the advice and ability on how to bring back the equilibrium.
Knowledge is a natural byproduct of people being connected. In helping the business engage fully with their knowledge and build collaboration, we increase capability and bottom line success. Specially when they emulate a knowledge management culture and process across the organisation for accurate, interesting and relevant business learning.
Operating in a continuous and evolving service improvement environment clearly linked to your business vision and mission requires curiosity and to explore the minds and hearts of what makes the business and IT tick. The repartee that results leads to jump-starting people’s thinking and evolution in behaviour and actions at any level. A great way to initiate improvement opportunities.
Quite often people look to external solutions when the capability already exists within them, they just need someone to help them see it and use it. Then, where there is a gap with their capability and the goals they’ve set to achieve, I help people find creative and intelligent solutions across the frameworks that integrate and become the ‘new norm’ and an updated jump point. If I don’t know then I know who does and with Scopism we can bring together a powerful team.